The Perfect Sales Agent, Tailored to Your Brand
We train and implement Lux Agents for luxury brands selling to HNW and UHNW individuals; helping to deliver unmatched customer experiences.
Lux Agent is the perfect sales agent that knows your brand and catalogue inside-out and responds 24/7 without delay.
*ROI Guaranteed!*
What do we do?
Sales and Enquiries Agent
Contact leads within seconds, push them through relevant internal workflows to provide an exceptional experience. Set yourself apart from your competition.
Internal Intelligent Workflow Automation
Consistent, efficient and intelligent workflow automation.
Your success is our success.
Some of our
results
The values that drive everything we do
Impact
We look beyond the norm to create the best possible results through insight ingenuity and application.
Excellence
We are dedicated to continuously improving our work and service for our clients day in and day out.
Team work
We believe that synergy of the collective turns big goals into easy wins and complex projects into simple tasks.
Transparency
We embody complete transparency and accountability.
Frequently asked questions...
What are AI agents, and how do they work?
AI agents are advanced software systems designed to interact with customers, answer their questions, and provide personalised recommendations. Our AI agents are trained specifically to understand the needs of HNW/UHNW individuals and align that to your companies brand and offering; ensuring that they provide top-tier, contextually relevant responses to customers. Messaging platforms like WhatsApp are most popular.
How can an AI agent help my luxury brand?
The Lux Agent enhances customer experiences by offering immediate, accurate, and 24/7 assistance. They understand your brand’s offerings in-depth and can provide tailored product recommendations, answer inquiries about product availability, pricing, and guide them into relevant internal workflows, all while preserving the luxury experience. This ensures customers feel valued, even in digital interactions.
Is the Lux Agent trained specifically for my brand?
Yes! Our AI agents are customised for each client, ensuring they fully understand and can reference your brand’s catalog, values, and product offerings. The system is trained to speak in line with your brand’s voice and provide the most relevant product recommendations based on customer preferences and needs.
What types of inquiries can the Lux Agent handle?
Our AI agents can respond to a wide range of customer inquiries, including: Product availability and details, price and promotion information, recommendations based on customer preferences, product comparisons, shipping and delivery status, return and exchange policies, and much more!
How do I integrate the Lux Agent into my current sales workflow?
Our AI agent can be easily integrated into your existing systems, particularly messaging platforms like WhatsApp. Our team will handle the setup and ensure smooth communication between the Lux Agent and your current infrastructure.
Is the AI agent able to escalate complex issues to a human agent?
Absolutely. While the AI is designed to handle most inquiries, it can seamlessly escalate more complex or sensitive issues to a human agent when necessary. This ensures that your customers always receive the best service, whether from AI or a live representative.
How long does it take to set up the Lux Agent?
The setup time varies depending on the complexity of your brand’s catalog and the level of customisation required. On average, it takes between 4 to 8 weeks to deep dive into the business, create the agent, implement, integrate, and train and test the AI agent to perfection.
What support do you offer for maintaining the AI agents?
We offer ongoing support to ensure your AI agents remain up-to-date, fully functional, and optimised. Our team is available for regular maintenance, troubleshooting, and any adjustments you may need as your product catalog or business evolves.
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Lux-Agent.ai is the Perfect Sales Agent Tailored to your brand.